Shipping & Returns

Understanding the shipping and returns process is essential for both merchants and consumers in the e-commerce landscape. This document aims to provide a comprehensive overview of best practices and industry standards regarding shipping and returns, particularly in the context of premium hair products.

Shipping is a critical component of the customer experience. At Swish Ldn we offer competitive shipping services to ensure the quality of the service we provide. 

When shipping premium products, such as 100% virgin human hair extensions, it is important to ensure that the packaging is both secure and aesthetically pleasing. High-quality packaging not only protects the product during transit but also enhances the unboxing experience for the customer.

In terms of delivery times, the average shipping duration for domestic orders typically ranges from 3 to 7 business days, depending on the shipping method selected.

To ensure quality control, we do not offer a returns service but in extreme circumstances store credit will be applied.